Change Management and Project Management: Why You Need Both
From a new Marketo project to shoring up your marketing operations processes, every initiative involves change. And somebody has to keep both the project pacing accordingly and the people moving forward appropriately to deliver change successfully. Hence, enter the need for project management and change management— they go hand-in-hand. Otherwise,...
How to Support Your Marketing Operations Team in 2021
I think we all agree, 2020 was a difficult year. Between the concerns of the pandemic, juggling remote learning responsibilities, and mounting political tensions, it was enough to make anyone stressed. Providing ample support to your marketing operations team in 2021 may look a little different versus prior years. As a seasoned leader who’s had mor...
How 2020 Has Shaped the Need for Marketing Efficiency
What a difference a few months and a major world event make. We started 2020 with a talent gap transitioning to hiring freezes. We’ve morphed from an ever-increasing flow of campaign requests to campaign adjustments, accelerated timelines, and execution urgency. Strategic work has been sidelined as marketing operations struggles to keep pace with t...
2021 Forecast: Top Predictions for Marketing Operations
It’s that time of year...time to put on your visionary hat and cast your marketing predictions for 2021. Of course, this year is a little more challenging to predict, especially coming off a year like 2020. I don’t think anyone predicted a worldwide pandemic, murder hornets, violent riots, or that drive-in movie theaters would make a comeback. So w...
4 Adjustments Marketing Operations Must Make For 2021
Call it our “new normal” or call it a time of opportunity, but the bottom line is 2020 has changed how we must operate. Not all organizations (or marketing operations leaders) will survive; the companies who are achieving profitable growth are the ones challenging the status quo and adapting their marketing operations to changing business condition...
MOPS for the Win: Championing Complex Campaigns
Wouldn’t it be nice if campaigns always ran according to plan? Whether it’s the first time integrating a new component, navigating multiple layers of approvals, the sheer volume of campaigns running simultaneously, or unforeseen challenges from the effects of the pandemic, complexities add up quickly. In a recent conversation, Deven Ravel, Naomi Li...